Shipping policy

Shipping & Delivery Policy

At City Walkers, we strive to bring you not just beautiful clothing, but a seamless and beautiful experience from your click to your doorstep.

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a shipping confirmation email with your tracking number once your order has left our studio.

Shipping Destinations & Rates

We currently offer shipping within the United States.

• Standard Shipping (3-7 Business Days): $12 or FREE on all orders over $150

Please note that business days do not include weekends or national holidays. Delivery times are estimates and begin from the date your order is shipped, not the date it is placed.

International Shipping

We are currently working to bring City Walkers to a global community.  We do ship internationally.

Shipping Address

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to an incorrect or undeliverable address provided by the customer. If you need to correct your address, please contact us immediately at

info@citywalkers.shop

 

 with your order number. We can only modify the address if the order has not yet been processed for shipping.

P.O. Boxes

We are happy to ship to P.O. Boxes via USPS using our Standard Shipping method.

Customs & Import Duties (For Future International)

For orders shipped outside the United States, please note that you are the importer of record and may be subject to additional customs fees, import duties, and taxes. These charges are the responsibility of the recipient and are not included in your item total or shipping cost.

Questions?

If you have any questions about your order or our shipping policy, our customer care team is here to help.

Contact Us: 

info@citywalkers.shop

We thank you for your trust and for wandering with us.